How we collect, use and protect your personal data.
This notice explains how Creasey Son & Wickenden collects, uses and protects personal data, and your rights in relation to it. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Creasey Son & Wickenden of Hearts of Oak House, Pembroke Road, Sevenoaks, Kent TN13 1XR is the data controller responsible for your personal data. You can contact us at info@csw-uk.com or on +44 (0)1732 450744.
Depending on our relationship with you, we may collect and process: your name and contact details; financial, tax and accounting information; identification and verification data required for anti-money-laundering purposes; correspondence with us; and, where you use the enquiry form on this website, the details you choose to provide.
We use personal data to provide our professional services, to comply with our legal and regulatory obligations (including anti-money-laundering requirements), to administer and manage our relationship with you, and to respond to your enquiries. Our lawful bases for processing include: the performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating and managing the firm, where these are not overridden by your rights.
We do not sell your personal data. We may share it with third parties where necessary — for example with HM Revenue & Customs and other regulators, with our professional advisers and insurers, and with service providers who process data on our behalf under appropriate contractual safeguards — or where we are required to do so by law.
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy any legal, regulatory, accounting or reporting requirements. In general we retain client records for a minimum of six years following the end of the relevant engagement, unless a longer period is required.
We maintain appropriate technical and organisational measures designed to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.
Subject to certain conditions, you have the right to: be informed about how your data is used; access a copy of your data; have inaccurate data corrected; request erasure of your data; restrict or object to processing; and data portability. To exercise any of these rights, please contact us using the details above.
This website is a simple informational site and does not use tracking or advertising cookies. Any strictly necessary cookies are used only to enable the site to function.
If you have concerns about how we handle your personal data, please contact us first so that we can try to resolve them. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or on 0303 123 1113.
We may update this notice from time to time. Any changes will be posted on this page. This notice was last updated on 8 August 2026.
Last updated: 8 August 2026